BridgeCom information Services utilises its bespoke developed tools to capture primary retail information, analyse and present it to clients in a tailored format which drives business decisions.
Our award winning Dynamic reporting system solutions provides clients with outstanding quality driven services. All our data, web, services and solutions have been developed in-house by our dedicated team of software programmers with the overall aim of delivery to meet clients’ exacting specifications and objectives.
In our customers’ eyes, BridgeCom Information Service stands for innovation, value for money, quality and reliability. We are pro-active and quick to act, often leaving bigger and more cumbersome organisations in our wake.
Technology is core to our business philosophy.
The solution deployed allows the client to view information captured from store in real time and gives them a true feeling on the store environment through the use of supporting photographs. This enables them to think about product placement, customer incentives and a supporting point of sale design.
Return on Investment
Each time campaigns are deployed, this measurement and analysis ensures that the competitive edge is maintained by receiving the most up to date and accurate information. This is a clear example of how to stay ahead of competition, in whatever sector products sit in.
Real-time Results
As the information compiles, the client is able to adjust questions to address specific needs that are raised. It also provides a running commentary for internal use such as the latest competitor incentives, store performance and stock within each store/channel.
Questionnaire Design
Whether you require your questionnaire to be designed for PDA or Laptop, our team can tailor and design according to individual needs. The advantage of having in-house development ensures changes to requirements can be completed and deployed in a matter of minutes, depending on whether it includes individual questions or larger scale modifications.
These are then downloaded via GPRS services to field staff on either their PDA or Laptop. This allows for updates which are required throughout the day to be available for immediate use.
Whatever data is required, the design of the questionnaire is tailored to ensure it is logical and easy to fill in by field staff thus cost effective time is spent in-store.
Managers can amend their questionnaires as many times as they wish even when the project is active. Individual questions can be added, deleted or edited whilst a project is in progress.
IT Support Services
Our team of highly trained experts offer a range of services including PC & Telephony set-up including switchboard and VOIP, Internet/ADSL access and configuration, 1st & 2nd line support (this includes phone, email and remote access support), Network Infrastructure configuration, Web Hosting & Design.